Functions Event Agreement

Cancellation and

Postponement Policy

In the event of a cancellation by the customer, the following shall apply:

Note that a deposit of $1000 is required to be paid upon booking, in addition to any special expenditure items requested such as signs.

Full payment must be made at least 7 days before the event.

Cancellation with 90 days’ notice or more:

All monies paid by the customer shall be refunded, save any monies expended by the venue on items for the function that cannot otherwise be utilised.

Cancellation with at least 60 days but less than 90 days’ notice:

Half of the amount first paid by the customer (that is, half of $1000) shall be retained by the venue in addition to any monies expended by the venue on

items for the function that cannot otherwise be utilised.

Cancellation with at least 30 days but less than 60 days’ notice:

The amount first paid by the customer (that is, $1000) shall be retained by the venue.

Cancellation with between 30 and 7 days’ notice:

The venue shall retain 50% of the amount paid/ordered by the customer (that is, half of $1000 plus half of the food orders shall be retained by the venue).

Cancellation with less than 7 days’ notice:

The venue shall retain all monies paid by the customer.

In the event of postponement of the event by the customer with at least 30 days’ notice:

All monies paid by the customer shall be credited to any new booking made for a similar function provided such similar function is to be held within 120 days of the postponed function. Otherwise, a postponement shall be treated as a cancellation.

All references to “notice” means notice in writing, whether by letter, email or SMS text message.