Functions Terms and Conditions

Deposit

A deposit of 25% of the estimated total (minimum $1,000) is required to confirm the booking and is applied toward your final balance.

Final payment (remaining balance) is due 7 days prior to the event.

Any additional charges incurred on the day of the event (e.g. overtime, breakages, additional staffing) will be invoiced and must be settled within 48 hours of the event.

Tentative Booking

We will hold a tentative booking for a maximum of 7 days.

If no contact is made before the end of the 7 day period the function room will become available to other parties of interest.

Event Classification

For the purposes of these terms, events are classified as either:

• Standard Events (corporate functions, smaller celebrations, private dining), or
• High-Risk Events (including 21st birthday celebrations, events with 80+ guests, or any event deemed high-risk by the venue).

Additional conditions apply to High-Risk Events — see High-Risk Event Terms.

Booking Confirmation and Deposit

A confirmation agreement form needs to be completed when confirming the booking.

The deposit required is 25% of the estimated total (minimum $1,000) and must be made to secure the booking

Cancellations

All cancellations and postponements must be made in writing (email, letter, or SMS).

• 90+ days' notice: Full refund of all monies paid, less any special expenditure already incurred.
• 60–89 days' notice: 50% of deposit retained.
• 30–59 days' notice: Full deposit ($1,000) retained.
• 7–29 days' notice: 50% of total food orders + 50% of deposit retained.
• Less than 7 days' notice: All monies paid retained (no refund).

Postponements with at least 30 days' notice may receive a credit toward a future booking of a similar nature,

to be held within 120 days. Otherwise, postponements are treated as cancellations."

Catering and Menu Selection

Food and beverage selection must be finalised with the manager at least 14 days prior to the event.

Final Numbers

As confirmed with the manager, final number of expected guests due at least 14 days prior to the event.

Charges will be made based on the final numbers

Dietary Requirements

All dietary requirements must be made at least 14 days prior to the event.

Any dietary requirements that are not disclosed until the day of the event maybe charged an additional amount,

and must be paid for on the day of the event.

Damages

Please note, any damages sustained to the venue property and fittings during the event you are financially liable for.

No attachments are to be used on the walls or ceiling without prior permission from the management.

Client Responsibility

The staff will adhere to responsible service of alcohol.

No alcohol will be served to minors (less than 18 years of age) or intoxicated persons.

Management reserve the right to exclude or remove any persons whose conduct is deemed inappropriate or unruly.

External Catering

Wedding cake and cupcakes are the only permitted external catering allowed. Cakeage fee may apply.

No other food or beverage may be bought onto the premises for consumption during the event unless approved by the manager.

Noise Restrictions

Apply in all areas of the venue, and must be followed by the directions of management.

All music will conclude no later than midnight.

Upon conclusion of the event, guests must leave in a timely manner & noise kept to a minimum.

Guests must depart quietly and promptly upon conclusion of the event.

Outsourced Suppliers

All outsourced suppliers are responsible for the transport, setup and dismantling of their own equipment in accordance with health and safety codes.

General Cleaning

Standard cleaning is included in the cost of room hire.

Additional charges will apply for instances where the event has created cleaning requirements which are over and above normal cleaning.

Use of table scatters and confetti will incur an additional cleaning fee of $100.