Terms and Conditions

Terms & Conditions – Reno’s Bistro

By visiting Reno’s Bistro, using our website, or booking our services, you agree to the following terms:

1. Reservations & Cancellations

• Reservations can be made via phone, online, or in person.
• We kindly ask for at least 24 hours’ notice for cancellations.
• For large group bookings or private functions, a deposit may be required. Deposits are non-refundable if cancelled within 7 days of the booking.

2. Functions & Events

• Minimum spends and set menus may apply for private events.
• Final numbers and dietary requirements must be confirmed at least 48 hours prior to the event.
• Any damages to property during private functions may be charged to the organiser.

3. Payment

• We accept major credit cards, EFTPOS, and cash.
• A surcharge may apply for card payments or public holidays.
• Accounts and invoices for events must be settled in full within the agreed timeframe.

4. Allergies & Dietary Requirements

• While we take care to accommodate dietary needs, we cannot guarantee that our food is completely free from allergens.
• Customers with severe allergies should notify staff when ordering.

5. Responsible Service of Alcohol

• Reno’s Bistro follows RSA (Responsible Service of Alcohol) guidelines.
• We reserve the right to refuse service to intoxicated patrons or anyone under the legal drinking age.

6. Limitation of Liability

• Reno’s Bistro is not liable for any personal injury, loss, or damage sustained on our premises except where required by law.
• Customers are responsible for their own belongings.

7. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services implies acceptance of the latest version.